Ordering Online
Ordering Online with us is safe and secure!
ScooterCrew.com's online ordering system is 100% safe, secure and confidential.
ScooterCrew.com's website is always open.
We encourage you to feel comfortable using your credit card to order on ScooterCrew.com.
ScooterCrew.com is the fastest way to order and is open 24 hours, 7 days a week.
You can also call us to place your order at (702) 419-7005
Warranty
It is understood as soon as you purchase a product from ScooterCrew.com
that you have fully entered into and are bound to all ScooterCrew.com policies
and all of its terms and conditions as well.
Moped Scooters, Street Legal Scooters, Street Bikes, 3 Wheel Mopeds, and
Motorcycles - Some models require minor
assembly and all models require prep
work. This minor assembly and minor prep work is required before using your
new transportation. Go to our *Scooter
Tech Support Page* to see the steps that are required.
Any one is capable of doing the prep
work! When we say anyone we mean anyone. We have walked single mothers
that did not even know what a phillips head screw driver was through the process.
So stop paying so much for gas and put money back in your pocket. Order your
new ScooterCrew.com moped scooter, street legal scooter, street bike, 3 wheel
moped, or motorcycle today.
All moped scooters, street legal scooters, street bikes, 3 wheel mopeds, and
motorcycles from ScooterCrew.com come with a 3 month, 6 month or 1 year parts
warranty. The parts warranty will be honored providing that all proper
prep work has been completed correctly. ScooterCrew.com products must be
maintained properly as our *Scooter
Tech Support Page* directs, or the parts warranty is immediately void, No
exceptions. The parts warranty covers the motor, all major components, carburetor
and the frame under normal intended use.
This warranty covers manufacturer defects only! The warranty does not
cover Operator Abuse or Shipping Damage, No exceptions. Meaning the street legal
product is guaranteed for 3 month, 6 month or 1 year. After the warranty period
is over you have to pay for any parts that are needed. If you receive a scooter
that has a problem right out of the box we will send you parts that are needed
to make sure your item is brand new and works perfectly. This is not normal
but it can happen. We will also completely walk you through any situation if
needed. If you can talk on a phone we will make sure your item works properly.
Any situations that have not been stated in this warranty are not covered.
Damage due to misuse or abuse are not covered! All products that ScooterCrew.com
or its affiliates sells are the full responsibility of the purchaser. Where
ever they use their items such as on the street or on private property. All
items are to be used with D.O.T. approved Helmets and full body safety gear.
ScooterCrew.com or its affiliates are not in any way, any shape, or any form
responsible at all if personal injury, property damage, or any other personal,
monetary, mental, or other damages occur as a result from use of the products
we sell, NO Exceptions.
Notify
us immediately by email (Sales@Scootercrew.com)
if you need warranty support. If you have any questions and read the *Scooter
Tech Support Page* for more information.
Most ScooterCrew.com Products - Have a 30-day parts warranty, unless it
specifically stats that it has a longer warranty period, like the street legal
scooters as stated above. The parts warranty will be honored providing that
all proper
prep work has been completed correctly.
Most ScooterCrew.com products do require a small amount of prep
work. Any one is capable of doing the prep
work! Our *Scooter
Tech Support Page* has all the necessary information on properly preparing
your new product. Reading and following the *Scooter
Tech Support Page* is simple and mandatory for the parts warranty! Gas racing
scooters, rocket pocketbikes as well as all ScooterCrew.com products must be
maintained properly as our *Scooter
Tech Support Page* directs, or the 30-day parts warranty is immediately
void, No exceptions. The 30-day parts warranty covers the motor, all of its
major components, carburetor and the frame under normal intended use.
This warranty covers manufacturer defects only! The warranty does not
cover Operator Abuse or Shipping Damage, No exceptions. Meaning the gas scooter
or rocket pocketbike is guaranteed for 30 days. After that you have to pay for
any parts that are needed. If you receive a scooter that has a problem right
out of the box we will send you parts that are needed to make sure your item
is brand new and works perfectly. This is not normal but it can happen. We will
also completely walk you through any situation if needed. If you can talk on
a phone we will make sure your item works properly. Any situations that have
not been stated in this warranty are not covered.
Damage due to misuse or abuse are not covered! All products that ScooterCrew.com or its affiliates sells are
the full responsibility of the purchaser. Where ever they use their items such
as on the street or on private property. All items are to be used with D.O.T.
approved Helmets and full body safety gear. ScooterCrew.com or its affiliates
are not in any way, any shape, or any form responsible at all if personal injury,
property damage, or any other personal, monetary, mental, or other damages occur
as a result from use of the products we sell, NO Exceptions.
Notify
us immediately by email (Sales@Scootercrew.com)
if you need warranty support. If you have any questions and read the *Scooter
Tech Support Page* for more information.
X-tremescooters Warranty
Policy - Click X-tremescooters Warranty.
Shipping Policy
Many of the items on Scootercrew.com have Free Shipping. The product will be
clearly marked as to what the shipping cost is.
In stock products ship with in 24 hours, but usually ship the same day they
are ordered.
We do accept pre orders for out of stock products and ship pre order products
as soon as the product comes back in stock.
Products ship by either ground or freight truck service and take 3 to 5 business
days to reach you.
We email the tracking information to you as soon as we have it.
X-tremescooters Shipping Policy - Click X-tremescooters
Shipping Policy
Return / Refund Policy
Note - Purchasing a product through ScooterCrew.com you are now a ScooterCrew.com
customer and as the customer you agree 100% that your sale is final and there
are no returns of any ScooterCrew.com items for any reason. You also agree that
entering into this agreement is the final legaling binding decision All sales
are final - no returns and no refunds for any reason any time. If you purchase
an item from ScooterCrew.com that has a gas motor. As soon as gas is put into
the item it is no refunds and no returns reguardless of the situation. As soon
as any electric item from ScooterCrew.com is charged there are no refunds and
no returns. Any item that is ordered from ScooterCrew.com is a final sale with
no refunds and no returns. If you order/receive parts for your item under your
parts warranty your sale is final there is no return and no refund for any reason.
Purchasing a product from ScooterCrew.com you agree to all of our policies and
you agree that our policies take presidence and are the final legaly binding
decision and over ride any and all other agreements, contracts, as well as any
and all payment card regulations.
Every item we sell is carefully inspected before it is shipped. If the item
or items are not working properly you, notify
us immediately by email (Sales@Scootercrew.com)
and we will give you tech support by email. While still under your parts warranty
we will assess your product have parts sent to you as needed.
Make sure you have gone to our *Scooter
Tech Support Page* and followed the steps that are required for preparing and maintaining your product.
ScooterCrew.com stands behind all of our products with techsupport by email
and parts only warranties. All sales are final for every customer.
If necessary we will send you parts to make sure your product is working. There
are no returns and no refunds of any products, no exception. When you purchase
a product from ScooterCrew.com you are agreeing that this transaction is a final
sale with no returns and no refund for any reason.
Delivery Information
Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item. Most of our items have free shipping. We do have the option of shipping insurance. We Highly recommend this shipping insurance. It is a small price to pay for piece of mind.
Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
We do have a Price Match program where we will match or beat anyone's published website pricing.
Questions
If we should receive a question about any part of our service or products, notify
us immediately by email (Sales@Scootercrew.com) we will promptly take care of you (we will
reply within 24 hours). It will then be dealt with quickly and effectively.
We will make sure we fully answer all of your questions.
